Hello! I created a video quiz where one of the slides requires a numeric entry to be entered in order to proceed to the next question of the quiz. When user has to retake this quiz this slide is causing the entire presentation to freeze. Literally gets stuck in a blue screen and cannot continue or back out even though it works just fine on initial round. What am I missing that could cause the quiz to fail after the text-entry question?
do you reset the text entry field when they retake the quiz? Or is an other layer (like the feedback passed/not passed still showing) still active? In preview (in SL or the output on your pc) or on your LMS? Testing your output in Scorm Cloud is always recommended by the staff, when something unusual happens in your environment.
Maybe you could share here or to the support team your file so that someone can have a look into your file and can check whats happening.
Here's some quick steps to get you up and running at SCORM Cloud. If you're still seeing odd behavior in SCORM Cloud, or even just previewing the course, we'd want to take a look. You can upload here using the "Add Attachment" button.
So on my results slide, I do have a trigger to reset the results slide when user clicks the Retry button.
Then I did add this Trigger just now to the slide to try and fix, does this look like the correct setup to reset the text entry field to blank? I left the value of the condition blank.
Thank you both, btw. I was able to add the above trigger and uploaded to the SCORM cloud and the quiz is now working perfectly, whether retaking or not!
5 Replies
Hi Shannon,
do you reset the text entry field when they retake the quiz? Or is an other layer (like the feedback passed/not passed still showing) still active? In preview (in SL or the output on your pc) or on your LMS? Testing your output in Scorm Cloud is always recommended by the staff, when something unusual happens in your environment.
Maybe you could share here or to the support team your file so that someone can have a look into your file and can check whats happening.
Greetings
Susi
Hi Shannon,
Susi is spot on (per usual!).
Here's some quick steps to get you up and running at SCORM Cloud. If you're still seeing odd behavior in SCORM Cloud, or even just previewing the course, we'd want to take a look. You can upload here using the "Add Attachment" button.
So on my results slide, I do have a trigger to reset the results slide when user clicks the Retry button.
Then I did add this Trigger just now to the slide to try and fix, does this look like the correct setup to reset the text entry field to blank? I left the value of the condition blank.
Thank you both, btw. I was able to add the above trigger and uploaded to the SCORM cloud and the quiz is now working perfectly, whether retaking or not!
Hi Shannon,
yes that was exactly what I was thinking of. To "clear" the text entry and great it worked for you, wasn´t quite sure it would. :)
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