Text Entry issues with Enter key

Aug 17, 2018


I have 3 slides in a scene, each one with a text entry box. I have the attempts set to 2. So when a learners enters an incorrect entry and clicks Submit, they get the Try Again layer and can attempt again. This works as expected. 

However, if the learner types an incorrect entry and presses Enter, they do not Try Again layer; they get the Incorrect layer, get 0 points, and move on to the next slide. In the form view, I have cleared out the Submit Keys box. The Submit button is set to (No Button).

The triggers on the slide do not include pressing the Enter key. 

Any ideas why this is happening and how to fix? Thanks in advance. 

P.S. I have also tried it with the Submit Keys box = Enter to no avail.

Edit: I have the published output in our LMS and it works as desired with the Enter key, but using the same source file, the files I'm publishing now are giving me this weird behavior. I have attached the .story file.


5 Replies
Vincent Scoma

Hi William and Ed,

I am happy to share that the issue where you can't tab to feedback layer items when using Enter to submit text entry interaction has been resolved! 

The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.

If the problem reappears, please let us know! We are happy to help!

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