Text Entry issues with Enter key
Aug 17, 2018
Hello,
I have 3 slides in a scene, each one with a text entry box. I have the attempts set to 2. So when a learners enters an incorrect entry and clicks Submit, they get the Try Again layer and can attempt again. This works as expected.
However, if the learner types an incorrect entry and presses Enter, they do not Try Again layer; they get the Incorrect layer, get 0 points, and move on to the next slide. In the form view, I have cleared out the Submit Keys box. The Submit button is set to (No Button).
The triggers on the slide do not include pressing the Enter key.
Any ideas why this is happening and how to fix? Thanks in advance.
P.S. I have also tried it with the Submit Keys box = Enter to no avail.
Edit: I have the published output in our LMS and it works as desired with the Enter key, but using the same source file, the files I'm publishing now are giving me this weird behavior. I have attached the .story file.
5 Replies
It appears based on Alyssa's reply on a different discussion, this may be a bug and there may be a workaround I will try.
You got it, Ed. Sorry you're running into this, too. I'll let you know once we get it resolved!
Any updates on this concern? TIA
Hi William,
Thank you for inquiring about this issue. Our team is continuing to investigate this issue to see what might be causing this. As Ed mentioned, there are some workarounds that I hope will help in the meantime here.
We'll be sure to keep you posted on any updates we receive!
Hi William and Ed,
I am happy to share that the issue where you can't tab to feedback layer items when using Enter to submit text entry interaction has been resolved!
The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.
If the problem reappears, please let us know! We are happy to help!
This discussion is closed. You can start a new discussion or contact Articulate Support.