Lately om several of my courses, I have a paragraph set with a fade, paragraph setting. When I preview the slide on my laptop, everything works as they should. Yet, when review the same texts on Review360. Some of my texts in a paragraph would be missing after the fade in animation has finished.
I have noticed a lot of glitches with fade animations by paragraphs in my courses lately too. The text that shows in my timeline as showing up by paragraph sometimes just never appears on the slide. The animations sometimes work, but not consistently. I'm never confident if the issue is happening just when I preview the slide, in Articulate Review, or in the final course file. And it's not specific to one Storyline file - happening across all of my files. This never used to happen. Are others experiencing the same issue and is this something that a future update will address?
I'm sorry to hear that you're experiencing this issue. This shouldn't be happening!
Would you mind sharing a copy of your project file with us so we can investigate further? If you prefer to share your course in private, you can use this link to open a support case with our team. We'll delete your file from our systems once troubleshooting is complete.
4 Replies
Hi, Ted.
Thank you for sharing the screen recording of what you're experiencing!
I went ahead and opened a support case on your behalf, so you should hear from our team soon via e-mail.
Hi Maria...
I have just posted this discussion here. It the same thing that is happening from the most recently update on May 24.th.
https://community.articulate.com/discussions/articulate-storyline/latest-update-may-24-2022-build-3-64-27845-0-has-bugs
I have noticed a lot of glitches with fade animations by paragraphs in my courses lately too. The text that shows in my timeline as showing up by paragraph sometimes just never appears on the slide. The animations sometimes work, but not consistently. I'm never confident if the issue is happening just when I preview the slide, in Articulate Review, or in the final course file. And it's not specific to one Storyline file - happening across all of my files. This never used to happen. Are others experiencing the same issue and is this something that a future update will address?
(I also posted this here: https://community.articulate.com/discussions/articulate-storyline/latest-update-may-24-2022-build-3-64-27845-0-has-bugs)
Hi Melanie,
I'm sorry to hear that you're experiencing this issue. This shouldn't be happening!
Would you mind sharing a copy of your project file with us so we can investigate further? If you prefer to share your course in private, you can use this link to open a support case with our team. We'll delete your file from our systems once troubleshooting is complete.