Text from last "content" slide showing up in random places during the quiz

Jun 06, 2016

Hi, 

We have a course published for several different languages, and in some of them, the text from slide 15.4 is also showing up as text in random places in the quiz. For example, in Spanish it also shows on slide 16.2 and the Results Slide. For French, it shows on the Results Slide, and on Hungarian it shows on 16.4 and the Results Slide. We can't figure out why it is happening or what causes the randomness of where which slide it appears on. 

12 Replies
Leslie McKerchie

Ah, are we talking about the notes? That is an issue we are aware of. I thought you were referring to the slide content. 

I will add this thread for our QA Team, as it is an issue we are currently looking into.

The issue is that notes from previous slide can appear when a slide does not have notes.

WORKAROUNDS
1) Add a dot or a dash and apply a color that would make it invisible (ex. gray)
2) Remove the Notes option from the slide/scene where the notes pane is empty.

 

Ashley Terwilliger-Pollard

Hi all,

I wanted to provide an update here, as Storyline 2 Update 10 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where notes from a previous slide would appear in published output if the current slide didn't include notes. You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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