The Case of the Mysterious Disappearing Buttons
Jan 03, 2013
By
Emily D
I have made some navigational buttons from pngs (shown below). They all have three triggers on them, a jump to slide, a hover state (highlighted) and a clicked state (shadowed). If I navigate away from the page, and come back to it - Once the 'Heading 1' button is clicked again, it resets the narrative on the slide, but disappears.
This seems to happen frequently... I have tried deleting them and starting from the beginning, and using no hover or clicked states, but still get the same problem - if anyone has any suggestions I'd be grateful for the help!
Thank you in advance!
Em
32 Replies
Check your timeline. Make sure the buttons are set to stay until the end of the timeline.
Hi Meryem, thank you for your response, I have checked - all objects on the page are set to stay for the full length of the timeline, and there are no exit animations - the button only disappears once clicked!
Hi Emily! Any chance you could attach your story file here so we can take a look?
Hi Emily.....
As Jeanette mentioned, if you are able to let us have a look at the .story file it would make diagnosis easier.
Bruce
Hi Guys, thank you - I think I have uploaded it, I have also submitted a support case file and am hoping to get a reply soon!
Hi Em
Could you just put upload the .story file, rather that the compiled course, so that we can have a play with the source code?
Thanks
Bruce
Sure - it has Harri and Matt stumped too!
Oh dear.....
I may be a while....
Bruce
Hmmm.
I have been going back and forward in the course like a demon, and cannot get this to fail at all, all looks fine to me (unless I am doing something stupid).
Will send you a PM.
Bruce
Hi Emily - I see you have a trigger on the "Heading 1" button which changes the state of Picture 23 to Hover when the user hovers the mouse over. Try deleting that trigger, since it's not necessary (a hover state will always be invoked automatically, without the need of a trigger, when learners mouse over the object).
I'm not sure exactly why, but deleting that trigger seems to clear up the issue. Perhaps it's because of the redundancy of triggering an action that would happen by itself automatically. In any case, it's good that you submitted your file to Support, as they might be able to dig deeper into the cause and share their findings with our QA team.
Jeanette - you left out the bit that said "Bruce would have never spotted that - ha ha ha"
I still can't get it to go wrong though!
Bruce
LOL
When I preview just slide 1.2 and click the Heading 1 button (which links back to the same slide), the Heading 1 button disappears as soon as I move my mouse off of it.
Hi Jeanette, thanks for taking a look - I will try that now. And Bruce - any of the buttons at the top have been disappearing (at least they have on my computer) after you click them twice after leaving a page and coming back. I will try deleting the trigger and hope it works - afterall this mini demo has been created to try and convince a client it is worth continuing with Storyline rather than PowerPoint and Studio! Thanks again - to you both! Em.
Hi Emily
This is a bug, just for fun duplicate that button and put it somewhere else on your slide, now when you press one it disapears press the otjher and the missing one appears again, I wonder how you created the this button to do that did you copy and paste a picture into a state that has triggers attached?
Phil
Just for best practice as Jeanette say's you dont need a hover trigger, you also dont need a clicked trigger just use visited.
I would also name your objects better than the default, as it is easier to debug.
My fault I guess
Hi Phil,
They were just pngs. Each hyperlink (at least in the first section) was added individually (as were the triggers). I have absolutely no idea what I have done to get it to do that - even Harriet could not suss it out - she even watched me do it!
Haha, many thanks teacher Phil, I do usually label things, but after deleting and re-inserting everything for the 4th time, I could not be bothered! Thanks for having a look though!
It is that slide, if you take a heading button from another slide and put it on there it does the same thing,
I know I try to avoid using master slides but this course would work better with master slides, much less work needed.
Perhaps you may want to go back to Presenter
Good suggestion - about the master slide, I will ignore the other one! I will try and figure out the slide master set up once I have been given the go ahead, and don't worry if it all goes wrong I will be asking you to fix it
Wait, Phil, why do you try to avoid using master slides? I consider you one of the elearning gods (and Bruce, you too), so I'm very curious.
Many thanks,
Heidi
Phil is, truly, a god of eLearning.
I stand on the shoulders of giants, get the (technical) answers wrong a goodly % of the time, and am in truth, a dog of eLearning
Bruce
Bruce is the master of ID.
I should use slide masters, if I truly planned a project at the start I would use slide masters, I just don't know where I am going until I get there.
I dont really avoid them, just by the time I know I should have used them it is too late.
Not a god
Thanks to you both, really not a god
Sorry just lurking - @Bruce, I thought you were the cat of eLearning
He's the British bulldog of e-learning . . .
http://www.bulldogsoftimberridge.com/Roxie_desk_b.jpg
Has to be said that, after Christmas, that's a pretty good likeness..... :(
Bruce
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