My colleague and I are working together on a Storyline project and she has sent me her version, that I need to add to my version. We both are using the newer version of Articulate but I keep getting the message, "This project cannot be viewed. It may have been created in a newer version of Storyline." How is this possible if we are using the same version?
I just did a little bit of poking around in the community, since I know others have had this happen upon occasion.
One of the things that can cause this is when a file becomes corrupted. I wonder if that may have happened during the transfer process?
Also, here's a link to a thread that suggests being sure to work on a local drive...
And another thread that also recommends keeping the file path to less than 260 characters and avoiding special characters or symbols in the file name. Also, suggesting a repair of storyline (and a how to link) may fix things. There's also a link on this thread to submit a ticket if all else fails.
2 Replies
Hi Kelly,
Welcome to the community.
I just did a little bit of poking around in the community, since I know others have had this happen upon occasion.
One of the things that can cause this is when a file becomes corrupted. I wonder if that may have happened during the transfer process?
Also, here's a link to a thread that suggests being sure to work on a local drive...
And another thread that also recommends keeping the file path to less than 260 characters and avoiding special characters or symbols in the file name. Also, suggesting a repair of storyline (and a how to link) may fix things. There's also a link on this thread to submit a ticket if all else fails.
Hi Kelly and welcome to Heroes!
In addition to the links Becky shared, you'll also want to follow this workflow for collaborating with colleagues on Storyline files.
This discussion is closed. You can start a new discussion or contact Articulate Support.