Timer Countdown

Jun 21, 2019

We are having a problem in Quizmaker with the timer countdown not restarting after the tester has gone beyond the time allowed to complete the course. 

The quiz is a 3 hour timed quiz with unlimited retakes.  Once you hit the 3 hour limit and choose to retake the test, the timer no longer displays and the display at the top right stays yellow. 

1 Reply
Leslie McKerchie

Hi Wendy,

Thanks for reaching out and letting us know that you're running into an issue with the timer in your Quizmaker course.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

This discussion is closed. You can start a new discussion or contact Articulate Support.