Tin Can not working in EI

Hi Gail,

It may be related to some other Internet Explorer 11 issues we're working to resolve.

Have you tried the suggestions in this article? If not, they may help.

Though the article is specific to tracking, the steps listed have been known to resolve some other issues as well.

Let me know how it goes!

Thanks :)

Hi Christine,

Thanks for getting back to me. The article you suggested solves this issue.

One thing to add is users may have to also "allow insecure content" which is a box that pops up at the bottom of IE screen. This allows viewers to see embedded webobjects like videos and webpages if they are used in a course.

Thanks so much!

Gail

Hi Gail,

That's terrific - so happy to hear that worked for you. 

Thank you very much for updating the thread. Also, thanks for the additional information - I'll send that along and see if we can get that added to the solution.

I appreciate it! :)

Have a great day,

Christine