TinCAN loading yields an error

Oct 18, 2019

Hi,

I'm having an error loading to my LMS a TinCAN file published with StoryLine.

Here's the error message:

Error while saving DB activity information; error(s): Array ( [name] => Array ( [0] => Name cannot be blank. ) )

The LMS knowledge base says this could be linked to a wrong xml file in the TinCAN object; any clue of what could be the root cause?

3 Replies

Katie Riggio
Staff

over 4 years ago10/18/19 at 7:50 pm (UTC)

Greetings, simondavide!

I'm sorry you're running into that roadblock, and would love to help you nail down the culprit.

What LMS are you using? Would you also be willing to share your .story file for testing? You can send it privately to us by using this link. We'll gauge the performance in another LMS environment like SCORM Cloud, and delete it after troubleshooting!

simondavide tritto
Author

over 4 years ago10/21/19 at 11:29 am (UTC)

Hi Katie,

my LMS is Docebo.

I'll create a CR in my A360 account and send you the story file

Katie Riggio
Staff

over 4 years ago10/21/19 at 3:16 pm (UTC)

Thanks for sending your file in for review, simondavide!

Cleo is carefully testing it as we speak, and he'll reach back out to you shortly. You're in skilled hands!

TinCAN loading yields an error

3 Replies

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