Top-tab Separator miss-align in HTML5

Hi Sagar,

What update of Storyline 2 are you using? I know that there was an issue fixed in a recent update where they were missing entirely - so I'd want to make sure you were using the most recent update, Update 6 available here. 

If you're still seeing it, can you share where you're testing and viewing the HTML5 content so that we can look at recreating? You'll want to confirm you're using one of the supported browsers here. 

Hi Ashley,

I am using Articulate Storyline 2 Update 9 and still facing the very same issue, please look at the screen shot below.

This issue is coming on all browsers (IE11, Firefox 46.0.1, chrome 51.0.2704.103)

regards

Ajay

Hi Ajay,

Are you viewing the HTML5 output specifically? It's only supported in the browsers noted here. 

Since you mentioned seeing it in Chrome as well, I'd also want to take a look at your .story file. Can you upload it here using the "Add Attachment" button or send it along to our Support engineers?

Hi Ashley,

Yes, the issue is coming in viewing the content in HTML5 only.

I am uploading the .story file as well as the published content which was published on my machine.

One important point to mention is, when I created a similar file on Articulate Storyline 2 Update 6 this issue was not replicated.

Kind regards

Ajay Khatri

Hi, Ajay -- Thank you for sharing your file, and when testing your published output via tempshare.articulate.com in HTML5 on Chrome, I am also finding the same behavior you are reporting, so I'd recommend that you use this form to work directly with our Support Engineers for additional exploration. 

Thanks Chrisitie, I have submitted the case to the Support Engineers team.

Kind regards,

Ajay Khatri

Hi, Ajay -- Thanks for touching base! I looked in on your case #00836208 and found that the following message was sent, so I thought I'd share it for others who may be following along:

"We have reviewed it and we were able to duplicate your issue. I have submitted your case to our Quality Assurance team for their review. Unfortunately I was unable to determine a workaround. I cannot offer a time frame for when or if this issue will be resolved. 

We will contact you as soon as a permanent solution is found."

Thank a lot Christie,

Kind regards,

Ajay Khatri

Was there ever a fix found for this issue?  I'm having the same problem in HTML5.

Hi Laura,

Unfortunately there is no update on this issue till date.

Ajay

Hi Laura,

Thanks for checking in. The issue where the top tab separator is misaligned in the Storyline 2 HTML5 output is still open. 

If you're seeing the issue in another version of Storyline or in the Flash output now too, can you please let me know?