Translation file not working

Apr 24, 2023

Hello,

I am using storyline 3 and i have received docx documents with translated text that i want to import. I have tried to save the document as a .doc, but it keeps giving a fault when i import the file.

Anyone a solution ? The original course was made in storyline360, by another company, but i can open it and it functions ok in storyline 3.

Only the translation files are giving a problem.

Cheers,

2 Replies
Ron Price

It sounds like they may have use the "Enhanced Translation" feature -

https://articulate.com/support/article/Compatibility-Between-Storyline-360-and-Storyline-3-Project-Files

Enhanced Word translation is exclusive to Storyline 360. However, it doesn't affect compatibility. Storyline 3 users can open Storyline 360 files where the author used the new Word translation workflow.

There's one exception. Since Storyline 360 now uses DOCX translation files and Storyline 3 uses legacy DOC files, you can't export DOCX files from Storyline 360 and import them into Storyline 3.

Jürgen Schoenemeyer

what happens, if you import the docx to doc converted translation file?

if it's only a problem of SL 360/SL 3 import compatibility, you could use a 30 day trial version to import the docx and save the .story file

VERY IMPORTANT: Never change* the .story file AFTER exporting the translation file

* small changes are ok - but i would archive exactly the version at the time of the export