Transparent Background Video Support?!

Dec 25, 2018


I exported a QuickTime video with Alpha + RGB setting in after effect and when I Imported it to Storyline 3 (Lastest version) instead of transparent I got a black background. ( Using HTML5 output and chrome)

I'm looking for a solution to this?

Is Storyline capable of importing transparent videos or No It Just Can't?


64 Replies
Maria Costa-Stienstra

Hi, Margharita.

MP4 videos are natively supported in Storyline 360, while other video file formats get converted to MP4 (see the list here).

Since MP4 doesn't accept alpha channels, the background of the video doesn't stay transparent. We'll let you know if this feature makes it to the roadmap

Andreia Rodrigues

It is UNBELIEVABLE how a big company like Articulate ignore their customer. We pay a lot (it is not a cheap license) for this software, and we have asked for simple features for OVER 7 YEARS, and we get nowhere!
From today I will send a form for a feature request for this and another one for the Rewind button every day in the hopes they will at least address it, put it on the roadmap or something. 
You guys can send a request too. Here is the link.

Michael Anselmo

I have needed this feature too for a number of courses, and I know I will need it in the future as well. I know I have searched for this before. Please add this to the roadmap. This and the word count in Rise (I cannot believe the number of time that one comes up in my e-mails, and I have yet to see a response on it). At the very least, adding the features or not, someone should at least address it, make a comment, explain why it's not a priority, or what is a priority over it and why. Communicate please! I'm a huge fan of the Articulate 360 suite and promote it all the time, but sometimes I get frustrated with things like this. So far my workaround has been to add a solid background in either Camtasia or Premiere Pro, but sometimes the background cannot be a solid color and would be better overlaid onto another image or non-solid background. Having this ability would save time and allow me to do it with less tools. Thank you.

Andrea Koehntop

Hello Andreia and Michael!

Thank you for taking the time to share details on how this feature request would be beneficial to you. I have shared your comments with my team. 

For a little more background, this is how we manage feature requests.

Michael, regarding your request on word count in Rise: I have linked you to receive updates on that current feature request. 

We will be sure to update you if this feature makes it onto our feature roadmap!

Luciana Piazza

Hi Ian!

Thanks for your interest!

We will be sure to update this thread with any updates regarding this feature request and if it makes it onto the feature roadmap.

You can view how we manage feature requests here. 

If you have any specific questions for our Support Engineers in the meantime, we'd be happy to support you within a private support case.

Hope you have a great weekend!

Boston Cooper

So far I found on several posts the following.

A short transparent video can be exported as png image sequence and then re-exported as a aPNG (Animated Portable Network Graphics).

There is a live example in a storyline project here:

by: Jürgen Schoenemeyer




Troy May

I have been able to create all sorts of video transparencies to present in Storyline 3 courses. The first method is to embed MP4s in the timeline that were prefabricated using Adobe After Effects and then simply brought into Storyline 3 to achieve the desired lesson.

The second and only other method to my knowledge is to employ Photoshop to embed animated GIFs into Storyline 3--which DO allow nice transparencies as well.

At the end of the day, it comes down to simply being the creative genius you all are, and then apply said noggin. :) Good luck!

Troy May

Oh and John, here's a little gem you may get a raise from championing... you know on the Scenes left-side panel where all the thumbnails for each slide are? Well imagine after an update, you start noticing one or two thumbnails there is a tiny red eyeball icon! 


This icon means there is 1 or more elements hidden on that slide. 

Now if you are like me, you have posted courses with elements still accidentally hidden. Your boss wonders whether you actually did the work, and calls you out in front of God and everybody, and it makes you just wanna quit, go get a drink and punch some bouncers. 


By adding a small flag that immediately tells the user VISUALLY there are elements hidden on a slide, no one will submit a course to their manager that has missing images or text blocks again. 

Sure you can go through each and every one of your slides to make sure stuff is all active--as we all must currently the hell do. But that's time consuming and essentially bad UX, baby.

Hope you get a raise, John!