Trigger not working as expected

Jun 20, 2016

I am creating a FAQ slide.

Each of the FAQs is a link to a new slide.

I have created two slides. The first slide is a list of FAQs. (So far only one on the slide.) When you click on the first FAQ it takes you to slide #2.

Slide #2 has 3 layers (Base layer, layer 2 and layer 3).

I visit each of the 3 layers (last visited is layer 3). When I get back to the first slide, I click on the first FAQ again. This time it takes me to slide#2, layer #3. Why doesn't it take me to slide#2, layer #1? -- Assumption: because I left off on layer #3.

Question: How do I ensure when I go back to my FAQ slide and click on an FAQ that it takes me to the Base layer of the slide designated.

My FAQ is a hyperlink. The Trigger is setup as follows:

Link Text: 1st FAQ text

Action: Jump to Slide

Slide: Slide #2

When: User clicks

This works fine the initial time through. But, if I return to the FAQ slide (slide1) and click on the link it takes me to slide 2 but to the third layer. I want it to take me to the base layer each time.

What am I doing wrong? I think this is a problem I have encountered when a student "resumes" a course and they "get stuck" on a slide and cannot progress. But, if they just go straight through a course they don't have any problems. It looks like they only have problems if they stop and resume on a few slides that have multiple layers.

A work around is to create only single layer slides but I don't want to do that if I don't have to.

8 Replies

Wendy Farmer
Hero

almost 8 years ago06/20/16 at 9:56 pm (UTC)

Hi Diane

are you closing/hiding that 3rd layer when the user leaves it? Might be easier for someone to assist you if you can upload your story file and we can see your setup.

Diane Anderson
Author

almost 8 years ago06/20/16 at 10:07 pm (UTC)

How do you "close" the layer?

almost 8 years ago06/20/16 at 10:20 pm (UTC)

I'm not saying that's the answer - it would be easier to see your file.

But you can do it automatically by checking an option on the slide layer properties

or use a trigger to

Hide layer when timeline ends, or when user clicks a button or when media completes (depends on the elements on your layer)

Diane Anderson
Author

almost 8 years ago06/20/16 at 10:40 pm (UTC)

Thanks for all your help Wendy, I have attached a copy of the file with just the two slides.

I tried changing the layer properties. Checked Hide Slide layer when timeline finishes to each of the layers (except the base layer), (I made this change after the version I have attached here.) The change did not help.

If you see something I don't I appreciate any feedback.