Trigger Open URL/File displays the URL when the course is published

Jul 14, 2021

By Renata Norton

I want to link from my slide in Storyline to a video hosted on an external website.

I have an image with a Play button on the slide.

I have set a Trigger to open the URL in a new window when the Play button is clicked.

The Trigger works fine.

Why does the actual URL I am linking to display in the course(see image attached) and how do I fix it?

I need it to link to this URL in the background and not display in the course.

Thanks!

Image.PNG

1 Reply

Leslie McKerchie
Staff

almost 3 years ago07/19/21 at 5:20 pm (UTC)

Hello Renata and welcome to E-Learning Heroes. 😊

Thank you for contacting us and sharing what you are experiencing in your published file.

I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.