Trigger Panel
Nov 01, 2012
By
Gemma Barton
Hiya,
I'm urgently after some help... I've almost completed my first resource using Storyline and when i logged in today, the Trigger/Layer panel that is usal a permenant feature to the right of the screen has disappeared! It's not hidden anywhere (i've held the mouse over the endges and pressed all the arrows I can find) and I can't find a way of retrieving it. I can still work to link the slides using the triggger button in the top menu but because I can't see what is already linked and where, it's causing me a huge problem!
Anyone with any ideas as to how and where I can retrieve the panel would be much appreciated...
Thanks in advance
Gemma
19 Replies
Hey Gemma, welcome!
That pesky trigger panel can put up a pretty good fight once it decides to hide. But if you're sure it's hidden and not coming back, we'd be happy to take a closer look at what's going on. Please submit a case, including your .story file, using this link so our support team can assist you further:
Thanks!
Thank you - I work for Gemma - I've just retrieved it! Thank you !!!!!!!!!!!
Hey Bette! Glad that did it
I have Storyline as a 30 days trial. It works excellent till now, when my triggers panel dissapeared. I have tried everything I can do myself. Can somebody help?
Thanks,
Udi
Hi Udi, welcome to Heroes!
Sometimes, if you don't drag the trigger panel far enough left, it will snap back into its hidden state. Can you confirm that you've tried dragging it far enough left, as illustrated by Jill here:
Thank you Peter, for the very fast answer. It solved my problem!
Udi
Awesome, Udi! Glad you got it back.
Never been so pleased to view a tutorial in my career - thought I'd broken the software!
I know the feeling, Tessa
Thank you SO much. I had exactly the same problem. Reading your comments and viewing the video has resolved my issues. Thank you!
Welcome to the community, Sharon
Glad that helped! Let us know if you run into any other questions...
This thread and video were helpful, thank you! But the bottom line is, THIS SHOULD NOT HAPPEN!! I've never seen this tool panel since I started using Articulate... it didn't "accidentally get hidden"! We PAY for this product, it should work properly!
Hi Chuck,
Welcome to Heroes! It sounds odd that you never saw the panel, and I can honestly say that I haven't run into that. When you followed the steps above were you able to recover the panel?
Thanks. I logged into this community and because of this thread, I found the triggers and layers panel in less than 2 minutes.
Woohoo! Glad you found exactly what you needed, Tricia! Let us know if you have any further questions. :)
Hello,
I've tried all these tricks to get the trigger panel up.
The panel comes out, but there is no trigger section. Just the Slide Layers
What have I done?
And now my slide layer has gone :(
Hey Anastasia!
I'm sorry that's happening-- I'm happy to help.
If you haven't tried this already, go to your View tab and select Redock All Windows as shown here:
Let me know if that does the trick!
Hi Ali
Thank you sooooo much!!!!!!
This did the trick! Can't thank you enough!
Anastasia
Yay!! So glad to hear that, Anastasia 🎉
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