I'm working on a project that has a deadline in few hours and my triggers are disappearing from the trigger panel. Please note: The panel is not missing. I can see the panel just fine. But when I create a trigger and preview it on the slide, I can see the trigger in action. Problem is, I can't edit or delete it when it's not doing the right thing, because I can't find it anymore. It disappears from the panel. FYI., I'm working with drag and drop (free form) quiz slide incase that matters.
I opened a case and sent a file. The team member said that they couldn't replicate the situation. I shut down my system and restarted articulate and it worked enough for me to finish my project. But that was scary. lol
4 Replies
Hi, Faith,
With this type of unexpected behavior, it's a good idea to submit a case directly to Articulate. You can do that here:
https://articulate.com/support/contact
That ensures the staff will see it. And, in my experience, they're pretty responsive.
Hello Faith,
Thank you for contacting our support team as well. I can see that you are currently working directly with Renato.
Thanks Leslie,
I opened a case and sent a file. The team member said that they couldn't replicate the situation. I shut down my system and restarted articulate and it worked enough for me to finish my project. But that was scary. lol
Phew! I'm glad it's working well for you now, Faith. I appreciate you chiming back in to share an update.