Triggers in question bank are not working

Oct 10, 2019

Hi all,

I'm planning to use question bank in my project but there is a problem with triggers. I'm using drag and drop slide for my questions, where you need to place the text boxes in the right hotspots (1-1 1-2 1-3, 1-4 1-5 1-6 or 1-7 1-8 1-9)


the text color will change to green if the order is correct and if all boxes are place correctly the "correct" button on the right will shine and you can click submit. These triggers work just fine if you preview just the specific slide inside the question bank. However if you preview the entire project, non of the triggers will work. 

I have created 2 sets of quizzes to test but it doesn't change anything. I'm wonder what I did wrong. By the way I'm using Storyline360

Thanks in advance.

Duke

7 Replies
Wendy Farmer

Hi Duke

I see what you mean.  I took the questions out of the QB and put into their own scene and they work as expected so it is something to do with the QB.  I tried changing the draw from All to 3 / 2 and 1 and it still had the incorrect behaviour.

I would log a support ticket with Articulate and get them to take a look.

John Morgan

Hello everyone!

Good news! Today, we just released Storyline 360 Update 76 (Build 3.76.30446.0) which includes a fix for the bug where changing the state to 'Drop Correct/Incorrect' triggers is not working on Question Banks.

Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!

If you have additional questions, don't hesitate to reach out in this discussion or in a support case.