Hello. We need help. We are experiencing audio overlap in layers. The audio overlap only happens in google chrome. We have updated to latest version of articulate storyline and have downloaded articulate updater for chrome. What is the answer to this if there is one? Thanks
Are you testing the published output locally or did you upload it to the intended environment? Testing it locally can cause odd behavior as detailed here, and there are a few free testing solutions you could look at using in that article as well.
You mentioned using the Articulate updater for Chrome - was this issue newly occurring on your projects? Do you know what version of Chrome you're using now?
We are testing locally and a company is testing these courses as well. We all are seeing these issues. When I test on mac devices and use chrome they work great. No overlap. Only on pc do we see the issue. The version we are using is 52.2743.84. On all devices. Thanks
Ok, you'll want to look at testing the published content within the intended environment as i mentioned. Testing it locally can cause odd behavior based on browser security restrictions and could explain why it's only occurring on the PC.
3 Replies
Hi Brent,
Are you testing the published output locally or did you upload it to the intended environment? Testing it locally can cause odd behavior as detailed here, and there are a few free testing solutions you could look at using in that article as well.
You mentioned using the Articulate updater for Chrome - was this issue newly occurring on your projects? Do you know what version of Chrome you're using now?
We are testing locally and a company is testing these courses as well. We all are seeing these issues. When I test on mac devices and use chrome they work great. No overlap. Only on pc do we see the issue. The version we are using is 52.2743.84. On all devices. Thanks
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Hi Brent,
Ok, you'll want to look at testing the published content within the intended environment as i mentioned. Testing it locally can cause odd behavior based on browser security restrictions and could explain why it's only occurring on the PC.
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