True Text Size: Actual text settings vs. the boundary box?

Hi Diana,

Thanks for confirming your zoom is set to 100%. However, I'm afraid that I don't see the same thing when I attempt to reproduce this behavior. The size displays the same for each on my end, whether I select the text or the border. This is also the case if I adjust the formatting for the text within the text box. 

Do you have any formatting set in a Master, by any chance? If not, we may need to see what's causing this.

First, please be sure your system is running on 96 DPI. For information on how to do this, please see the following article:

Articulate Support > Storyline DPI support

If your system is already set to 96 DPI, please check to ensure you're using the most recent release of Storyline. To find this information, click on "Help" and "About Articulate Storyline". If you're not running version 2 (1212.1412), please download and install Update 2 from the link below:

Articulate > Download Storyline Update 2

If the problem continues, please create a new, blank Storyline course. Are you able to reproduce this in the new file? If so, please share the steps you've taken to format the text.

Thanks!

Hi Christine -

You solved it!  The DPI setting was the root cause:  my monitor display was set to the default 125% instead of 100%.  When I adjusted the display to 100%, the text size was the same, regardless of how it was selected.

Thanks so much your quick response - you are a HERO indeed!

Diana

Awesome, Diane! Very glad to hear that

I hope you have a wonderful day!

Christine