Type Error #1009
Sep 12, 2012
Hi there,
An employee is receiving an error every time she clicks Next in Storyline. See below:
Normal 0 false false false oNotPromoteQF /> EN-US X-NONE X-NONE ontGrowAutofit /> ontVertAlignCellWithSp /> MicrosoftInternetExplorer4
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at com.articulate.bw.v2_0::bwAudio/PauseMedia()
at com.articulate.bw.v2_0::bwSlide/PauseMedia()
at com.articulate.bw.v2_0::bwTimeline/PauseAnimation()
at com.articulate.bw.v2_0::bwSlide/PauseSlideAnimations()
at com.articulate.bw.v2_0::bwSlide/OnBeforeSlideOut()
at com.articulate.bw.v2_0::bwActionHandler/GotoAndPlaySlide()
at com.articulate.bw.v2_0::bwActionHandler/DoActionEvent()
at com.articulate.bw.v2_0::bwSlide/DoActionEvent()
at com.articulate.bw.v2_0::bwObjectSprite/ExecuteActions()
at com.articulate.bw.v2_0::bwObjectSprite/ExecuteActionGroup()
Any ideas what this is and why it's happening on her computer and not others? Thanks so much!
Jessica
1 Reply
Hi Jessica,
My suggestion is to look at the specs for this employee.
You will find the requirements for viewing content to the bottom of that page : http://www.articulate.com/products/storyline-tech-specs.php
Hope it helps! Don't hesitate to post back if you need further information.
Annie
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