I keep getting this grey 'border' around images I bring in. Many of the images I use have white backgrounds, and as you can see from the attached photo, Storyline gives them this grey border?
You can remove the gray border by using Storyline to crop the image on all sides. If the image is too close to the edge to crop, I use Photoshop to enlarge the canvas size so that I can use Storyline to crop it back to its original size.
This is a really frustrating and time consuming workaround! I'm attaching a .story showing the gray line (on both a .jpg and .png image) and then the version that is "fixed" with cropping.
your link don't work, but I have found your source image on wiki with google image search
and now some tests - source jpg without any grey border -> to png (2206x1613 Pixel) - create a new course with slide size 1366x768 - imported both image (jpg + png) - result: grey borders
next try - resized the png "2206x1613 Pixel" to "1366x768 Pixel" (external in Photoshop) - imported both images (jpg + png) - result: no grey borders
UPDATE: - resize the png "2206x1613 Pixel" to "2048x1497 Pixel" (the max image size of storyline) - imported (png) - result: no grey borders
Same issue with grey outline around pngs I brought into my storyline piece. The images have rounded shapes in the background, so there was no way they could be cropped. My work around was to bring the images into powerpoint (no problem with grey outlines here), each on its own slide. Save the ppt and import it into storyline. Once imported they are available in storyview in a new section of slides. Copy the image and paste into the slide where you want it. Then remember to delete the storyview with the powerpoint slides on. The quality isn't quite as good but it's a way round the problem.
Hope this helps anyone who is still struggling with this problem.
Thank you for reaching out and sharing the workaround steps you took to mitigate this issue! I'm sure other users discovering this thread will find the information very useful!
15 Replies
If you open the image in a tool like Photoshop and zoom way in, is the line present?
Nope. This is generated by Storyline.
*Bump*
I can't be the only one seeing a border around their images ... both jpg's and png's...
¯\_(ツ)_/¯
Okay, what happens if you have the image open in a tool like Photoshop, copy it, and paste directly into Storyline? Is the line still present?
Me too, it is awful.
Hello, Grupo Asís.
I'm happy to help you troubleshoot! Do you have a .story file or a screenshot you can share so we can see what's going on with your images?
Hello, Has this been resolved yet? It's a project stopper. It seriously is AWFUL :-O
Hi, Nicholas.
Thank you for reaching out!
It would be helpful to see a screenshot of the gray line around your pictures so we can investigate. Can you share the .story file or an image?
You can remove the gray border by using Storyline to crop the image on all sides. If the image is too close to the edge to crop, I use Photoshop to enlarge the canvas size so that I can use Storyline to crop it back to its original size.
This is a really frustrating and time consuming workaround! I'm attaching a .story showing the gray line (on both a .jpg and .png image) and then the version that is "fixed" with cropping.
which format is the original image before importing - jpg, png, png with alpha?
The original was .jpg. Source: https://commons.wikimedia.org/wiki/File:2023
your link don't work, but I have found your source image on wiki with google image search
and now some tests
- source jpg without any grey border -> to png (2206x1613 Pixel)
- create a new course with slide size 1366x768
- imported both image (jpg + png)
- result: grey borders
next try
- resized the png "2206x1613 Pixel" to "1366x768 Pixel" (external in Photoshop)
- imported both images (jpg + png)
- result: no grey borders
UPDATE:
- resize the png "2206x1613 Pixel" to "2048x1497 Pixel" (the max image size of storyline)
- imported (png)
- result: no grey borders
https://360.articulate.com/review/content/07f53bc9-b354-4b47-b047-63c893bd955d/review
the problem is the internal scaling of storyline - independent of the image format
perhaps you should open a support case and send articulate the example .story and a link to this thread
Same issue with grey outline around pngs I brought into my storyline piece. The images have rounded shapes in the background, so there was no way they could be cropped. My work around was to bring the images into powerpoint (no problem with grey outlines here), each on its own slide. Save the ppt and import it into storyline. Once imported they are available in storyview in a new section of slides. Copy the image and paste into the slide where you want it. Then remember to delete the storyview with the powerpoint slides on. The quality isn't quite as good but it's a way round the problem.
Hope this helps anyone who is still struggling with this problem.
Hi Terry!
Thank you for reaching out and sharing the workaround steps you took to mitigate this issue! I'm sure other users discovering this thread will find the information very useful!
Have a great rest of your week!
the problem with the images in this case was
result:
solution: