Unable to access PDFs in published course

Jul 08, 2016

We have published 2 very similar courses but in one course the PDFs in the Resources are not accessible with an error message.

error message

The LMS provider uses LearnForce9.

I have gone through and compared both files any differences in file extensions, formats etc. despite this the PDF files in the Resources for one course do not appear.

I have also checked back and compared the files in storyline and both have accessible PDF files in the story content folder/external file folder.
I have also run it through SCORM Cloud testing with no obvious errors.

Any Suggestions?



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