3 Replies
Lauren Connelly

Hi Megan!

So sorry you're having trouble logging into the desktop app! I'm here to help.

Are you running the program as an administrator? To check, right-click the Articulate 360 logo on your desktop—select Properties in the dropdown. Choose the Compatibility tab. Lastly, check the box next to Run this program as an administrator.

If this doesn't do the trick, we'll need our Support Engineers to bring in their expertise! Please use this link to connect with our team so that we can work quickly to make sure you can use the Articulate 360 desktop app.