Unable to insert large video files
May 12, 2015
I have no problem inserting videos that are less than a 1 GB, but anytime I try to insert something greater than that I am unsuccessful. If it's a larger file storyline just stops responding, if it's on the smaller size (maybe 2 GB) it will give me an error message of "Does not appear to be a supported format" even though it's an MP4 file. I've seen questions asked before about a limit on file size and the answer always seems to be no but it certainly doesn't seem to be the case in my experience. How are people able to insert larger size videos?
This discussion is closed. You can start a new discussion or contact Articulate Support.