Thanks for contacting us to share what you are running into.
Those are some great tips shared by Lejan and just in case you're not able to get up and running, I've opened a support case on your behalf for you to work directly with a support engineer on this.
I see that Amlan has contacted you in your support case as well, so be sure to take a look at those suggestions and let him know if you have any further difficulty.
5 Replies
Hi Rashmi,
Sorry to hear that you run into this trouble of connecting to Articulate 360. It's always a good start to follow the instructions on this article.
If it's still not working after following the instructions there, may I know when was the last time it worked for you?
You may also try doing a repair on articulate to see if that will help.
I hope this helps and you'll be able to login to your articulate account.
Hello Rashmi,
Thanks for contacting us to share what you are running into.
Those are some great tips shared by Lejan and just in case you're not able to get up and running, I've opened a support case on your behalf for you to work directly with a support engineer on this.
Thank you Leslie... i am still not able to login :(
Hi Lejan... Thank you for the response.. i am still not able to login
I appreciate the update, Rashmi.
I see that Amlan has contacted you in your support case as well, so be sure to take a look at those suggestions and let him know if you have any further difficulty.
This discussion is closed. You can start a new discussion or contact Articulate Support.