Unable to Preview or Publish Course

Hello, 

I am experiencing an issue with previewing the entire course and publishing my file. I continue to receive the "something went wrong" message. My file is not corrupted; however, these features aren't working. I updated Articulate 360 as well as Storyline 360 as well and I am still experiencing the issue. 

I am able to preview a slides as well as scenes, but not the entire project. Can someone please help me with this as I am on a tight deadline. I racked my brain all day yesterday trying all of the options I've discovered here in the community, but nothing is working. I am unable to share the file as it is a government compliance course and I am not allowed. 

The options I've tried are: 

• Confirmed that I was working locally (and I have been the entire time)
• Saving the course as a template and changing the extension back to .story (no luck)
• Saving the file under a new, shortened name (no luck) 
• Updating Articulate 360 (no luck) 
• Updating Storyline 360, nice triggers update (but no luck) 
• Importing the slides into a new file (no luck) 
• Copying and pasting the slides into a new file (no luck) 
• Using previous version of file (no luck) 

I'm really hoping someone can help me! This is very frustrating. I spent hours looking for solutions to no avail. It seems that there's an update in the middle of every single one of my projects and then these issues arise.