Variables not working in Storyline 360 since updating to Build 3.12.14612.0

Feb 01, 2018

Is anyone else experiencing issues with variables since updating to the latest build? I can see something was changed with variable references in HTML 5. My triggers with variables are no longer working when published. I've even deleted every variable and rebuilt the page. No luck.

4 Replies
Ashley Terwilliger-Pollard

Hi Tanya,

We had some issues earlier today and were able to push out an update to Storyline 360. 

This fix was mostly for issues with states that could cause some features to fail in HTML5 output. Were your variables connected to objects on the slide? 

I'd start by launching your desktop app and follow the steps to install the latest release of Storyline 360.

Let us know if that resolves it, and if not we'll want to take a look at your .story file - which you can share here or send along to our Support Engineers here. 

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