Unable to upgrade file - "locked by another process"
I have a few Storyline files that were built in Storyline 2 and I have tried to open them and upgrade them to 360. I am receiving an error that states "The project 'Storyline' is locked by another process." (see attached image).
Both I and a colleague are having the same issue from different computers (the file is stored on a cloud drive). I am able to open it in Storyline 2 without a problem. I am also able to open and upgrade other files in 360 without issue.
Any ideas? Thanks in advance!