Unexplained bug: mixup of slides when publishing ? Please help ! Jun 10, 2021 By Vincent Grondin Hi everyone, A strange bug appears on several of my storyline modules recently: when publishing, a number of slides at the end of the course (I would say the last tenth or eighth) are completely mixed up in disorder. Coming back to my storyline file, everything is fine, but in the preview the bug appears, and same thing when publishing ! See some attachments here... Any idea please ? This is quite urgent because my customer wants to commercialise the course and we cannot release the modules with this problem. Many thanks in advance for helping me solve this issue. Best regards, Vincent G. storyline_bug1.PNG storyline_bug2.PNG
Leslie McKerchie Staff almost 3 years ago06/10/21 at 12:12 pm (UTC) Hi Vincent, Thank you for chiming in and sharing what you are experiencing with your project during preview and publish. Have you checked the order of your menu to see if you can spot the difference there? Storyline 360: Customizing the Menu I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Vincent Grondin Author almost 3 years ago06/11/21 at 9:00 am (UTC) Hi Leslie, and thanks for your reply. I've just sent you my story file (on your above private link) with an explanation of the issue. Have a look and tell me what you think. Many thanks and regards.
Richard Mulcahy almost 3 years ago06/11/21 at 11:56 am (UTC) When I have this problem I just use reset menu to fix it. reset_menu.png
Leslie McKerchie Staff almost 3 years ago06/11/21 at 12:26 pm (UTC) Thank you, Vincent. I'm taking a look and will respond to you privately via email.
4 Replies
Hi Vincent,
Thank you for chiming in and sharing what you are experiencing with your project during preview and publish.
Have you checked the order of your menu to see if you can spot the difference there?
Storyline 360: Customizing the Menu
I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie, and thanks for your reply.
I've just sent you my story file (on your above private link) with an explanation of the issue.
Have a look and tell me what you think.
Many thanks and regards.
When I have this problem I just use reset menu to fix it.
Thank you, Vincent. I'm taking a look and will respond to you privately via email.