I am having a problem with my new course and it's interaction with our LMS. My development team has said the course can be completed and the post work is successful but the SCORM values cmi.score.raw, cmi.score.max and cmi.location are never sent. This means my learners appear with a progress of 0.
We are publishing in SCORM 2004 3rd edition and are using Storyline 3
Did you follow along with the steps to enable LMS debug mode to see the information that Storyline is sending your LMS? Also, you could look at testing in SCORM Cloud which is a standard for LMS testing.
I have turned Storyline's DEBUG mode on to troubleshoot Storyline 360 content/lesson SCO not sending cmi.location information. I see it in code at functions called SCORM2004_GetBookmark and SCORM2004_SetBookmark. But when I look at the debug information, I never see the debug text print out "In SCORM2004_GetBookmark". I also never see in the debug print where it gets the studentName (ie accessing the function called SCORM2004_GetStudentName). This is problematic due to the pre-requirements of passing ADL CTS testing for SCORM 2004 SCOs and the sco being implemented within the Army LMS (Saba engine). I have looked throughout these blog entries, but didn't see anywhere that someone solved this issue.
Thank you for the quick reply. I did go ahead and open a ticket (# 01560790). Any guidance that you or the team can provide would go a long way around here (so I can train my instructional developers and programmers - decreasing my end game headache).
We are currently using Trivantis lectora to do 95% of our development, but want to branch into other IDEs for content development.
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Thank you Anthony for reaching out to our support team.
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5 Replies
Hi Chris,
Did you follow along with the steps to enable LMS debug mode to see the information that Storyline is sending your LMS? Also, you could look at testing in SCORM Cloud which is a standard for LMS testing.
@AshleyTerwilliger,
I have turned Storyline's DEBUG mode on to troubleshoot Storyline 360 content/lesson SCO not sending cmi.location information. I see it in code at functions called SCORM2004_GetBookmark and SCORM2004_SetBookmark. But when I look at the debug information, I never see the debug text print out "In SCORM2004_GetBookmark". I also never see in the debug print where it gets the studentName (ie accessing the function called SCORM2004_GetStudentName). This is problematic due to the pre-requirements of passing ADL CTS testing for SCORM 2004 SCOs and the sco being implemented within the Army LMS (Saba engine). I have looked throughout these blog entries, but didn't see anywhere that someone solved this issue.
Do you have a resource?
Hi Anthony,
If you'd like we can help check your debug log too. You'll want to upload it here to our Support Engineers and include a link to the course as well.
Let me know if you start the case as I'd like to follow along as you work with the team!
Ashley,
Thank you for the quick reply. I did go ahead and open a ticket (# 01560790). Any guidance that you or the team can provide would go a long way around here (so I can train my instructional developers and programmers - decreasing my end game headache).
We are currently using Trivantis lectora to do 95% of our development, but want to branch into other IDEs for content development.
Anthony Jackman
Software Engineer II
Serco Inc.
T: 405-455-2258
F: 405-455-7673
anthony.jackman@serco-na.com
www.serco-na.com
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Disclaimer
This e-mail and any attachments are for the intended recipient(s) only and may contain proprietary, confidential material. If you are not the intended recipient, (even if the email address above is yours) do not use, retain, copy or disclose any part of this communication or any attachment as it is strictly prohibited and may be unlawful. If you believe that you have received this e-mail in error, please notify the sender immediately and permanently delete. This email may be a personal communication from the sender and as such does not represent the views of the company. Thank you.
Thank you Anthony for reaching out to our support team.
I wanted to let you know that your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
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