I heard about the Update 12 for Storyline 360. As such, I run an update from the Articulate 360 app. Doing so, caused my Articulate 360 app to stop functioning. I am currently trying to uninstall the app and re-install it to see if it will fix the issues and allow me access to the update 12 for Storyline. I thought I would just throw this out there in case anyone else has been experiencing issues or knew of anything they had to do in order to get back to work. Thanks!