I saw a note in the latest update that it fixes "AICC scores not captured to an LMS on Google Chrome or Safari". Is there more detail for this? We believe we may be experiencing this issue among our users. How could we know for sure?
Looks like there were two issues with AICC content that were fixed with Update 5, that related to HTML5 output.
The first seems to be specific to content created in versions 2 and 3. This issue was specific the completion status not passing to the LMS.
Here's more information on the issue:
You may find that AICC content is marked Incomplete in your learning management system (LMS) when the HTML5 output is viewed in mobile Safari on an iPad or iPhone. This issue was fixed in Update 5 for Articulate Storyline. See this article for more information:
The other issue is similar, but specific to a problem where the courses would always report as "Incomplete":
You may find that AICC content is marked Incomplete in your LMS when it's viewed in Google Chrome or Safari. This issue was fixed in Update 5 for Articulate Storyline. See this article for more information:
I just came across this post when searching to see about the same problem. I checked for updates and it appears I do have the most recent version, update 5. We are having the same issue, where AICC content is marked incomplete in our LMS. We tested in IE and it marked correctly.
4 Replies
Hi there Jami,
Looks like there were two issues with AICC content that were fixed with Update 5, that related to HTML5 output.
The first seems to be specific to content created in versions 2 and 3. This issue was specific the completion status not passing to the LMS.
Here's more information on the issue:
You may find that AICC content is marked Incomplete in your learning management system (LMS) when the HTML5 output is viewed in mobile Safari on an iPad or iPhone. This issue was fixed in Update 5 for Articulate Storyline. See this article for more information:
I just came across this post when searching to see about the same problem. I checked for updates and it appears I do have the most recent version, update 5. We are having the same issue, where AICC content is marked incomplete in our LMS. We tested in IE and it marked correctly.
Rebekah, do you know if the unreported completions are coming from users of IE10. That version of IE seems to present part of the problem.
Actually, IE is working for us, but Chrome is not. Very strange.
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