Updating SL2 Update 4 version 1501.717 to the latest version?

Aug 24, 2015

Hi, am wondering what I need to do to update exactly. I currently have Update 4.

When I click "Check for Updates" under the "Help" tab it tells me "There are no updates available at this time".

Do I have to DL the latest version, uninstall, reinstall, and then reactivate? Or is there a quicker way?


3 Replies
Ashley Terwilliger-Pollard

Hi Daniel,

You may be seeing that if you're not connected to the internet to download the latest update. you can find the latest update of Storyline 2 here (update 6) and you'll then download and install that version which will uninstall the older version too. 

Also, each time you install a free update, you'll be prompted to reactivate your software. This is normal behavior. The good news is that the software remembers your serial number, so you just have to click Activate to complete the process.

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