Urgent Help! Storyline won't publish
Feb 27, 2020
So I have created a large 65mb file with 18 scenes within it. Now when I try to publish to LMS it starts the process but then a window pops up saying Storyline 3 encountered a problem and may close, but it doesn't close it goes back to the publish window.
Below is what I have tried with no success:
- The file is on the C drive and I am exporting there too
- I have created a new project and imported the content
- Tried the CD publish option and same error result
- Closed every other program down and looked at memory and CPU use during publish and these are fine
- Restarted the PC
Is having so many scenes the problem? I could rearrange things to have fewer if this would help? I need to get this lesson done asap for the client and need help asap, is there a support number or email I can use?