Last week I used the screen recording feature. I opened my file today and tried to preview what I had done and it gives me an error every time. The video wont show, my images wont display, and I cant preview or publish without getting this error. I have a tight deadline on this project. I've restarted my computer many times and moved everything to my desktop. Nothing is working.
We're happy to help! It would be best to bring in our Support Engineers to take a look at your project. You can start by sharing your file using this secure upload link. You'll receive an email letting you know that we've received the file and we'll start troubleshooting!
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Hi Colleen!
We're happy to help! It would be best to bring in our Support Engineers to take a look at your project. You can start by sharing your file using this secure upload link. You'll receive an email letting you know that we've received the file and we'll start troubleshooting!
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