URLs Not Working

Hi Gary! Sounds like 'published the project to my desktop' is probably the cause. You want to be sure that you are following the directions for publishing and sharing your Storyline content as this article explains.  Hope this helps, just let me know.  Thanks!

Thanks for the reply but I think I am doing it correctly.  I we are going to hang this in the LMS and I have always saved the output to my desktop and then stored it on a shared drive which the LMS administrator goes to in order to load it into the LMS.  This is the first time, though that I have included URLs in my output.  It is very strange.  I have no difficulty running the output from my desktop, I have uploaded the files to a SharePoint site as well with no issues.  But.... when I put the output inside another folder (nested), let's say, I put the output folder inside another folder titled "Completed Projects" and then try to run the output the links do not respond.  There is no error message or anything.  The buttons containing the lnks just do nothing.  If I move the output folder back out of the "completed Projects" folder and onto the desktop it works just fine.  Shown are a couple screenshots:

Hi Gary! Thanks for the updated explanation.  When your files are 'nested', as you described, is the directory path to your project files and your published output still less than 260 characters (with no special characters, accents or symbols)? Just a thought based on your description.

Yes, the directory path would be less than 256 and no special characters.  They would be on the desktop in a single folder.  I have never experienced this problem until using the URL option on the trigger.  All of my other Storyline output has been treated as I am wanting to do on this project.  As mentioned, I uploaded them as well to a Sharepoint folder on our corporate site with no issues, all worked.  Once I put it in a common folder on my desktop or a common folder on our network drive the URLs quit working.

I apologize, I thought you mentioned that it would only work on your desktop.  Thanks for the update.

Would you go ahead and submit a case so that our support team can work directly with you.  Just let me know, and I will be happy to follow along as well.