Users are getting stuck in Assessment in Storyline 3

We have a Storyline 3 course published to HTML 5 and deployed to our LMS (Cornerstone on Demand).  Some users are reporting they are getting stuck in the final assessment (can't click on answer options or the submit button in order to continue through the course). This is occuring in IE as well as Chrome.  Any ideas on how to fix this issue?

1 Reply
Leslie McKerchie

Hello Denise and welcome to E-Learning Heroes :)

Thanks for reaching out and sharing what your learners are running into in the LMS.

Are you able to replicate this behavior in another LMS environment, such as SCORM Cloud? This will help identify if the issue lies within the course or the LMS.

Have you been able to replicate the issue yourself?