Users are sent to the next slide automatically before being able to drag and drop all choices.

Apr 30, 2023

I used freeform questions for drag and drop and select many.  However, when previewing the scence, when users drop the first item in the correct pile or incorrect pile, it will automatically without them clicking anything, sends them to the next slide, without allowing them to continue dragging and dropping the rest of the items.  

1 Reply
John Morgan

Hi Maria,

Great question! I understand that after dragging your first item to the drop target the slide advances automatically. I’m happy to work with you to figure out why these things are happening! I have a follow-up question regarding the situation so I can understand what you are experiencing a little better.

  • Do you have a trigger set up where the slide would advance after an item was dropped? 

I’ve attached a Story file that I created in Storyline 360. The drag and drop advances after I hit the submit button. Do you mind opening it into Storyline 360 and comparing triggers?

Also, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot for you?

Thanks for reaching out and I look forward to your response!