7 Replies
Christie Pollick

Hi, Jennifer -- Thanks for reaching out, and unfortunately, this is a known issue that is currently in with our QA team for further investigation. Aside from manually applying the color you need to the text, I do not have any other workarounds to suggest at this time. And while there is not a timeframe I can provide for if or when this issue will be addressed, I did want to let you know that I am adding your post to the ticket so any news received will be shared here. Your patience is appreciated! 

Ashley Terwilliger-Pollard

Hi Jennifer and Tanner,

This is still an open issue in Storyline 2, but looking at the report I see that it was fixed in Sl3/360 in that Storyline's format painter will copy over formatting on built-in states (disabled, hover, visited, etc.) but not on custom states, even if the names match. We also don't add missing states when using the format painter. 

Let me know if you need anything else! 

Andrea Koehntop

Hi Georgina, and welcome to the E-Learning Heroes community!

The issue: Storyline's format painter will copy over formatting on built-in states, but not on customer states, even if the names matched was fixed in Storyline 3 and Storyline 360.

  • Which version of Storyline are you using when you have this issue?
  • Can you describe in more detail what you are experiencing?
  • Is this in every .story file you have, or just one? 

It may be helpful if you could share your .story file publicly in this thread, or privately in a case. We will delete it from our files when troubleshooting is complete.