3 Replies
Tyler Braddick

Hi Jeni,

I'm sorry to hear you're having an issue with video compression. 

You can only turn off compression for videos in MP4 format created with baseline, main, or high profiles. All other videos will be compressed when published.

You can read more about video compression here: Storyline 360: How to Adjust Video Compression.

Andy Banga

Hi Jeni,

Good day! Currently, only the MP4 format is supported for uncompressed output. This applies to the three most common MP4 profiles: baseline, main, and high. You may check this guide for additional details.

The option here is to reencode your video if this does not meet the above criteria. I hope you find this information useful.

instructional design

Forget all the 'science' SL give you about formats. It is a bug that has been there for years despite many posts.

SL remembers the settings if there was a video there originally. Try this if you want to replace a video:

1. Create new scene with blank slide

2. import video - You can now set compression to 'none'

3. Adjust size/position etc. to match original.

4. Copy and paste to correct slide, copy any triggers etc. from original video.

5. Delete original video.