I am having an issue where when embedding a video in storyline, when the course is published, there is question mark in the top corner and the video controls are cut off and can only see the top half. See sample image attached. I have updated storyline to the most updated version.
I'm sorry to hear you're hitting this snag. I'm happy to help troubleshoot and would like to start with a few questions to clarify your experience.
Are you publishing to LMS or Web? If you're publishing to LMS, have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your project file here or in private by opening a support case so we can look at it? We'll delete it when we're done testing!
1 Reply
Hi Kirsten,
Welcome to the E-Learning Heroes Community!
I'm sorry to hear you're hitting this snag. I'm happy to help troubleshoot and would like to start with a few questions to clarify your experience.
Are you publishing to LMS or Web? If you're publishing to LMS, have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your project file here or in private by opening a support case so we can look at it? We'll delete it when we're done testing!
Thanks for your patience!
This post was removed by the author