Video controls not displaying in smart phone/landscape

May 11, 2019

Hi All, 

I'm not seeing SL video controls viewed in landscape for a chromeless, modern player, SCORMCloud hosted course, screen shots attached, and was hoping someone might have experienced this and have a workaround or fix.  

Any help would be appreciated.

Thanks 

3 Replies
Alyssa Gomez

Hi, Bill. Our team is seeing an issue in Storyline 360 where the video controls don't appear correctly on tablets or mobile phones.

You had the right idea by opening a case and sharing your file. That way, we can test it on our end to be sure what you're seeing is related to the bug I mentioned.

You'll hear back from our team as soon as they've tested your file!

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