Video could not be encoded

Hello E-Learning Heroes community, 

I have been using Articulate Storyline 2 since November last year.

One of the most frequent tings that I do is screen recordings. Until now I have never had a problem with the programme but when I last tried to trim a screen recording I received an error message and a pop up saying that the video could not be encoded.

Any help would be greatly appreciated as I am stuck until this problem is solved.

 

Amy Clement. 

3 Replies