In Storyline 360, we are embedding an external video in a web object. When we launch the course from the LMS using IE 11, instead of seeing the video playing, we get a message to open or save the video. The video plays fine in other browsers.
What is causing IE 11 to download the video instead of playing it?
Thanks for reaching out and letting us know what you are experiencing with your project. I see that you were able to reach out to our support team as well and Gerald is already assisting you.
Hi, Gary. Appreciate you working closely with Gerald on this behavior, and I'm sorry you're still at this roadblock!
I've shared your latest update with Gerald so we can explore other approaches. You should hear back from him shortly, and I'll also follow along so I can share any relevant insight here!
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Hello Gary and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know what you are experiencing with your project. I see that you were able to reach out to our support team as well and Gerald is already assisting you.
You're in great hands :)
Unfortunately, Gerald was unable to solve this issue.
Hi, Gary. Appreciate you working closely with Gerald on this behavior, and I'm sorry you're still at this roadblock!
I've shared your latest update with Gerald so we can explore other approaches. You should hear back from him shortly, and I'll also follow along so I can share any relevant insight here!
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