Video quality poor when publishing

Hi there, Virpi.  I'm sorry you're having such a hard time with getting a quality output of your video.  It sounds like you're talking about screen recordings.  Is that right?  If so, tell me a bit about the dimensions of your screen recording, as well as your slide size.

To which format are you publishing (web, LMS, etc)?

Feel free to share your .story file here for us to have a closer look.  You can also work directly with our support team here, and since you have a Teams subscription, you'll get access to priority support!

Hi!
Thanks for your response. Yes, I´m talkning about screen recordning. I'm new in storyline, but I have good support at work. However, few have done screen recordings so that's why we are so insecure. I will add a document with different settings and try to add a recording that will be fine if I publish it alone but poor when I add it to the course.

Br Virpi

Hello, Virpi.

Thanks so much for those screenshots and for including your project file.

It looks like the screen recording dimensions are set at 1920x1200, but your slide size is 720x405.

That means the video had to scale way down to 33% of it's original size to fit on the slide. When a video shrinks by such a large amount, you're going to see a loss in quality.

The best way to combat quality issues is to set the recording dimensions to match the slide dimensions. That way, the video does not have to shrink to fit on the slide, and you won't see a loss in quality. 

Hi!

Thanks for the answer, I have now been testing withe same size as slide size. It is better, but I still think that I get the best result when I have an URL. But that's out of question for us.

Is it possible to have another slide size just for the recordings or must the hole course have same slide size? I'm going to put the recordings in an own scene in the hole course where the students can pick and watch different recordings. I think I need a bigger slide size for the recordings

Br
Virpi

Virpi Ronkainen
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Hi Virpi,

Your slide size will be for the entire course.

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