video size limitation in Storyline

Oct 20, 2014


We're developing a course for both PC and iPad. There are 3 videos. One is as big as 27 megabytes, 22 minutes, the image size is 278px*472px.  We tested it in Scorm Cloud at our end, the video loads fine. But at the client's eLMS, this is what happens: 

"On an iPad, when click PREV and then go back to this slide again, it takes a long time for the video window to display. Click the start button on the window, the window disappear, the narrator start to talk with no video. "


Please advise if this is a problem relating to video size. If yes, what is the cap in megabytes  for a video? 

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