Video Wont play on mobile devices unless clicked on
May 19, 2014
By
Tou Xiong
Hi everyone,
I am having an issues with videos not playing automatically. I have the slides set up to have the videos play automatically, but they are not. I tried setting triggers to play the video at the beginning of the timeline, but only some of those worked. The only way the makes the videos play every time is to have the video be clicked on. I tried viewing the storyline files on different mobile devices and they all have the same issue. I don't know if there are any ways around this. I would really like to continue using videos in storyline, but i don't know how to solve this issue. Please help. Thanks Everyone.
2 Replies
I guess you are playing HTML5 content in the device's browser? In that case, clicking the video is required. Videos do play without clicking in the Mobile Player app. See here for info.
Hi Michael,
What I have observed is the first video does not play automatically, however others do.
Articulate update 5 page (www.articulate.com/support/storyline/issues-addressed-in-the-latest-articulate-storyline-update) has the following statement:
Is it for the same issue raised by Tou?
Thanks,
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