1 Reply
Christie Pollick

Hi, Mark -- 

Sorry to hear of the issues you are experiencing. Would you be able to share your file or a sample here to illustrate the behavior you are seeing? In the meantime, there are a few troubleshooting steps we can run through to rule out the causes of some odd behavior. 

Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here

Please let us know if issues persist.