Videos not playing on mobile

Feb 15, 2018

Hi Guys,

I have a single slide presentation where there are several videos in pop ups. Only one video plays on mobile and when you try to replay it, there is a blank screen with only sound playing.

How can I get all videos in the pop ups to play on mobile and play again when you go back to them?

Thanks!

1 Reply
Michael Gallagher

Two things you should do:

Make sure the Slide Layer Properties for each of the video layers is set to [When revisiting: Reset to initial state]

Add a trigger to each of the video layers that does the following: ACTION: Play media | Media: your video | When: Timeline starts | Object: Layer you are on.

Hope that works for you.

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