Videos not working on Ipad

Oct 20, 2016


We're having an issue where the embedded videos on storyline 2 won't play on an Ipad. This is only happening on browser (Safari) and not the player. The Ipad has been updated to the latest update and so has my storyline 2.

Any ideas on why the videos won't play?

Kind Regards


12 Replies
Leslie McKerchie

Hi Issa!

If you are publishing for HTML5, you should be able to play your course in Safari.

You may find that videos in your Articulate Storyline 2 courses don't always play as expected in HTML5 output when viewed on Apple iOS 9 iPads and iPhones. We added support for iOS 9 in Update 7 for Storyline 2. See this article for details on how to update your Storyline software and your published courses.

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